Refund policy

    🚫 Charmé Collective No Refund Policy

    At Charmé Collective, all sales are final. We take pride in providing high-quality lashes, wigs, and bundles that are carefully inspected, packaged, and prepared before shipping. 💕

    Because of the nature of our products and for sanitary and safety reasons, we do not offer refunds, returns, or exchanges once an order has been placed.

    Please Note:

    • 💖 If you receive a defective or incorrect item, please contact us within 24–48 hours of delivery with clear photos so our team can review and assist you.
    • 💖 Charmé Collective is not responsible for lost, damaged, or delayed packages caused by the carrier.
    • 💖 Be sure to double-check your order details (style, length, address, etc.) before completing checkout.

     

    Every order is handled with care, love, and precision to ensure you receive nothing but the best. Thank you for understanding and supporting a small beauty business built on quality, confidence, and charm. ✨

    DIGITAL PRODUCT NOTICE:
This is an instant-access digital educational product delivered electronically after purchase. No physical item will be shipped.

    NO REFUND POLICY:
Due to the nature of digital products and immediate access to proprietary materials, all sales are final. No refunds, cancellations, exchanges, or reversals will be issued once access has been granted.

    Any fraudulent disputes or unauthorized chargebacks submitted after purchase, access, download, or use of the materials may result in transaction records, access history, IP logs, policy agreements, and download verification being provided to the payment processor and/or financial institution for review.