Charmé Collective Processing & Shipping Policies
💌 Charmé Collective Processing Policy (On-Hand Lashes & Merchandise) 💌
At Charmé Collective, we take pride in making sure your order is handled with love and care from start to finish. 💕
Processing Time:
✨ Orders for on-hand lashes are processed within 1–2 business days (Monday–Friday, excluding holidays).
✨ Once your order is processed, you’ll receive an email or text confirmation with your tracking information.
Shipping Time:
🚚 After processing, orders typically arrive within 5-7 business days, depending on your location and shipping method selected at checkout.
Please Note:
- 💖 Processing time does not include weekends or holidays.
- 💖 Orders cannot be changed, canceled, or refunded once processing begins.
- 💖 We are not responsible for delays caused by the shipping carrier, incorrect addresses, or unforeseen weather conditions.
💌 Charmé Collective Processing Policy (Wigs & Bundles) 💌
Processing Time:
✨ All wig and bundle orders are processed within 24-48 BUSINESS hours. If you are using ZIP or AFTERPAY at checkout the processing time will be 48-72 BUSINESS HOURS.
✨ Once your order is processed, you’ll receive an email or text confirmation with your tracking information.
Shipping Time:
🚚 After processing, orders typically arrive within 4- 5 business days, depending on your location and shipping method selected at checkout.
Please Note:
- 💖 Processing time does not include weekends or holidays.
- 💖 Orders cannot be changed, canceled, or refunded once processing begins.
- 💖 We are not responsible for delays caused by the shipping carrier, incorrect addresses, or unforeseen weather conditions.
At Charmé Collective, we want your shopping experience to feel just as beautiful as your lashes and hair — smooth, simple, and full of charm. ✨